What is Control Phase in Lean Six Sigma and How it differs from Pre Control?
To complete project work and hand off improved process to process owner, with procedures for maintaining the gains
- Documented plan to transition improved process back to process owner, participants and sponsor
- Before and after data on process metrics
- Operational, training, feedback, and control documents (updated process maps and instructions, control charts and plans, training documentation, visual process controls)
- A system for monitoring the implemented solution (Process Control Plan), along with specific metrics to be used for regular process auditing
- Completed project documentation, including lessons learned, and recommendations for further actions or opportunities
Key steps in Control
- Develop supporting methods and documentation to sustain full-scale implementation.
- Launch implementation.
- Lock in performance gains. Use mistake-proofing or other measures to prevent people from performing work in old ways.
- Monitor implementation. Use observation, interaction, and data collection and charting; make additional improvements as appropriate.
- Develop Process Control Plans and hand off control…
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