The Pre-control Technique Pre-control is a control charting methodology that uses specification limits instead of statistically-derived control limits to determine process capability over time. Pre-control charting is…… Read more “Pre Control in Lean Six Sigma ?”
Risk management Framework for IT and ISMS.
Purpose To pinpoint and verify causes affecting the key input and output variables tied to project goals. (“Finding the critical Xs”) Deliverables Documentation of potential causes considered…… Read more “Analyze Phase in Six Sigma”
Measurement System Analysis: Hidden Factory Evaluation What Comprises the Hidden Factory in a Process/Production Area? Reprocessed and Scrap materials — First time out of spec, not reworkable…… Read more ” MSA(Measurement System Analysis)”
Non Fatal errors are also important as Fatal Error.
Interactions with end-users are called Transactions. Examples of calls, faxes -mails, web-based session’s etc. Monitoring of all types of end-user transactions is done to ensure that call-centre, client and end-user requirements and targets are met.
we can trace the roots of Six Sigma to the nineteenth-century craftsman, whose challenges as an individual a long time ago mirror the challenges of organizations today.