Have you ever liked a company so much that you’ve told your friends about it? The Net Promoter Score system uses one basic question to measure customer…… Read more “Net Promoter Score (NPS) Calculation and concept……”
Purpose To pinpoint and verify causes affecting the key input and output variables tied to project goals. (“Finding the critical Xs”) Deliverables Documentation of potential causes considered…… Read more “Analyze Phase in Six Sigma”
we can trace the roots of Six Sigma to the nineteenth-century craftsman, whose challenges as an individual a long time ago mirror the challenges of organizations today.
Control Phase intro in Six Sigma and Important Tips for Control.
What is Define Phase in DMAIC Framework in Six Sigma.